Customer Service

Beautiful Game Delivery and Returns

We hope you love shopping with us at Beautiful Game. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

All Orders are despatched with 2 working days. Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before midnight (BST). Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.


PLEASE NOTE ALL DELIVERY TIMES QUOTED BELOW REFER TO THE TIME TAKEN TO DELIVERY YOUR ORDER FOLLOWING DESPATCH

Shipping and Delivery
Order Territory STANDARD SERVICE COURIER / PRIORITY
UK - Up to £50 RM48 - 2/4 Days
£2.99
DPD Local - 1 Working Day
£7.99
UK - Over £50+ RM48 - 2/4 Days
FREE DELIVERY
DPD Local - 1 Working Day
£7.99
Ireland & Europe Airmail - 3/7 Days
£4.99
FedEx - 2/4 Days
£14.99
US, Canada & Australia Airmail - 5/15 Days
£4.99
FedEx - 2/5 Days
£14.99
Worldwide
(permitted Countries only)
Airmail - 5/15 Days
£14.99
FedEx - 2/5 Days
£24.99

Returns and Replacements

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unused or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 14 days of receipt of merchandise.

Returning Merchandise by Mail

On the back of the packing slip enclosed with your Beautiful Game order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Please return your order to 89 Stockport Road, Marple, Greater Manchester, SK6 6AA, United Kingdom.

Please allow 10 to 14 days for Beautiful Game to process your return.