The Beautiful Game - Returns Policy

 

We are sure that you will be 100% delighted with your purchase from the Beautiful Game, however should you not be happy with your goods then you may return it to us within 14 days for a full refund as per our policy below.

Unwanted Goods and Exchanges

If you are not happy with your goods you may return them within 14 days of receipt for a full refund.  In order to receive a refund your purchase must be returned in brand new condition with all packaging and protective wrapping intact and be unused. Goods that have been used or damaged in your possesion will not be eligible for a refund. Please allow 3-5 days for funds to be returned to your original payment method. We STRONGLY recommend that you return goods using a tracked courier service, proof of sending is not proof of receipt.

Faulty Goods

We fully inspect every item before it is sent out to customers and use extensive packaging to ensure they are not damaged in transit. If however an item arrives damaged please contact us immediately on info@beautifulgame.co.uk with details of the fault and we will provide you with a return number to return the goods back to us for a full refund or exchange within 14 days of receiving the goods. We STRONGLY recommend that you return goods using a tracked courier service, proof of sending is not proof of receipt.

Returns Address

Please return goods to The Beautiful Game, 89 Stockport Road, Marple, SK6 6AA